When submitting a maintenance ticket, please include the following details so we can resolve your issue as quickly as possible:
-
Location of the issue (building, room number, office, etc.)
-
Type of problem (plumbing, electrical, HVAC, furniture, equipment, etc.)
-
Detailed description of what is happening (e.g., “leaking faucet,” “AC not cooling,” “lights flicker,” etc.)
-
Urgency/impact (Is it preventing work or creating a safety hazard?)
-
Contact information (in case we need more details or access to the area)