Banner Service Requests (BSRs) are the official communication method between the campus end user to the Information and Technology Services (ITS) Programming Group staff.
A short description to explain the nature of a ticket.
Prioritize your Request and Description* (Response times are during normal business hours.)
Prioritize your Request* (Response times are during normal business hours.)
Prioritize your Request and Description* (Response times are during normal business hours.)
The due date indicates the date that the work on the ticket is to be completed. If the ticket has estimated hours associated, the due date is the end of the resource allocation range.
DO NOT include any Personal Identifiable Information (PII) such as SSN, DOB, etc.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
File attachments associated with the ticket.
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