The Konica Minolta Help Desk number is 800-456-5664. Your printer ID number is located on the front of the printer. If you are experiencing issues with a Konica Minolta printer, this is the first route you will need to take because this Help Desk is able to help with certain issues virtually or over the phone. If you are experiencing issues with a Xerox printer, you will need to contact their Help Desk at 855-406-5188.
You can also email them at donna.garrett@xerox.com or michael.jackson@xerox.com. The Xerox device model number listed on the front and the building location/room number should be included with a description of the problem.