Requesting a Home@Astate WiFi Password

If you are living on campus you will connect to the Home@Astate Wifi. To request a password you will need to sunmit a ticket which should include your buidling name and room number. A password will then be assigned and emailed to you.


How to request a Home@Astate WiFi password

1. Log into with your email address and password.

2. Approve DUO mobile.

3. Select the Helpdesk ticket icon.


4. Select the Get Started button on the left side of the screen.

5. Scroll to the bottom of the page and select "Get Help"

6.Select "Create A Ticket"

7. Fill out the required fields on the form with your Email, phone number, building name, room number, and a subject of Home@Astate password request.

8.This will be sent to our Housing and Student Support team and they will generate a password and then email it to your student email address. The email should come from . If you do not see the email in your inbox, check your spam folder.


Article ID: 28
Fri 6/30/23 9:43 AM
Mon 7/10/23 2:19 PM

Related Services / Offerings (1)

For issues connecting to the AstateSecure/AstateGuest/AstateVisitor wireless networks. Also for requesting new Ethernet ports or for help with existing Ethernet Ports. For all locations on campus that does not include the Residence Halls.