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Services or Offerings?
A/V Request
  1. Services
  2. Audio Visual
If you are needing an A/V request fulfilled or a project quoted.
Activate My Digital ID
  1. Services
  2. Accounts & Access
Welcome Red Wolves!!! Activate your digital ID to begin your journey.
Administrator Permissions Needed
  1. Services
  2. Computers & Printers
If you need to make modifications to a university owned computer and are an authorized user of the computer but need more access.
Adobe Creative Cloud
  1. Services
  2. Software & Programs
If you are an employee and are needing Adobe Creative Cloud.
AState Student App
  1. Services
  2. Software & Programs
If you are having trouble accessing or using any of the AState Apps please make sure to clarify the App you are needing assistance with.
BioSIG
  1. Services
  2. Instructional Technology
If you are having trouble creating or accessing an assignment because of BioSig for A-State courses.
Blackboard Content or Course Not Available
  1. Services
  2. Instructional Technology
If you are unable to see a course or content within Blackboard.
Blackboard Learn
  1. Services
  2. Instructional Technology
If you are having trouble getting logged into Blackboard or the Blackboard app.
Canvas External User Request
  1. Services
  2. Instructional Technology
If you are requesting external user accounts be set up in Canvas, submit a ticket here.
Canvas Help
  1. Services
  2. Instructional Technology
If you are having trouble and need any assistance with Canvas, submit a ticket here.
Change My AState Password
  1. Services
  2. Accounts & Access
Your password expires every 90 days so you will need to reset it by using the Password Self-Service https://webapps.astate.edu/digitalid/index.htm

If you are having trouble please contact the IT Help Desk at 870-972-3933
Childhood Services Professional Development Training
  1. Services
  2. Accounts & Access
Users trying to obtain the credentials for the professional services training courses that Childhood services offer please contact them at 870-972-3055 or email chldserv@astate.edu
Computer Issue
  1. Services
  2. Computers & Printers
If you are having issues with your A-State University owned computer please fill out a detailed ticket so we can better assist.
Computer Setup Request
  1. Services
  2. Computers & Printers
If you need to have a new A-State University computer set up with a technician.
Concur
  1. Services
  2. Software & Programs
If you are an A-State employee and use Concur for Travel or purchasing and are having issues.