For issues connecting to the wired or wireless network in the Residence Halls. Please include as much information as possible to help us identify the issue.
For issues connecting to the AstateSecure/AstateGuest/AstateVisitor wireless networks. Also for requesting new Ethernet ports or for help with existing Ethernet Ports. For all locations on campus that does not include the Residence Halls.
For any communication service that would need to be performed for the department including network drops, cable drops etc.
If you need a new A-State university desk phone or are having issues with your phone or voicemail PIN.
University iPads that have cellular capabilities will need this form filled out.
Users/departments must first review the Mobile Hotspot & MiFi Usage Standards and confirm that this request meets the acceptable use cases described. Requests outside of those use cases will not be approved.
University Mobile Phones for your department will need this form filled out.