My Recently Visited Services
Users/departments must first review the Mobile Hotspot & MiFi Usage Standards and confirm that this request meets the acceptable use cases described. Requests outside of those use cases will not be approved.
This form establishes a standardized procedure for requesting an exception to the A-State firewall to ensure we are following institutional and security best practices.
A formal report used to document observed or suspected security issues related to information systems or technology.
If you are having trouble logging into the Pack Portal or have questions about the portal, please reach out to PackPortal@AState.edu for support.
This internal form is used to report errors in Degree Works audits and is not intended for course substitutions or exceptions, which must be submitted through the Registrar's Office.
Welcome Red Wolves!!! Activate your mobile ID to begin your journey.
Please complete this online form to request data from the Office of Institutional Research.
If you have any questions or concerns regarding the use of Team Dynamix, submit a ticket here.
If you are living On-Campus and experience an issue with access control.
If you are having trouble and need any assistance with Canvas, submit a ticket here.
Submit a request to create a new webpage, update an existing one, or modify people profile information on the website.
If you are a student who is needing assistance setting up your email on a device.
Access and Accommodation Services (AAS) provides reasonable accommodations for students with disabilities. Under the Fair Housing Act, an Emotional Support Animal may be approved while living in on-campus housing on a case-by-case basis and there is a documented need.
University iPads that have cellular capabilities will need this form filled out.
Used to request equipment be removed from department and off their inventory.
Used to request equipment being moved and reassigned to an employee and/or department.
If you are planning to travel to a country outside of the United States you will need to fill out this form to be given access for each trip. If you travel often internationally, you will need to request access for each trip that would require you to need VPN.
Please be aware just because this form is filled out that does not guarantee access will be given.
If you do not see the category that you need feel free to use this option to request assistance.
If this is regarding Banner, please submit a Banner Service Request.
All currently enrolled students of Arkansas State University have access to a free Microsoft Office subscription during their time at A-State. .This subscription has to be renewed every year while a student is actively enrolled at A-State. If you have trouble getting this software installed please let us know.
IT Hardware handles ordering and troubleshooting issues related to university assets.
Submit a ticket to have A-State Online courses (or companion sections, instructors, enrollment caps, etc) created or updated in Banner. This form is for internal use only. Students having issues with Banner need to use a different form.
Our Networking Service provides reliable, high-performance connectivity tailored to your needs. We design, implement, and manage secure network infrastructures that ensure seamless communication, data sharing, and scalability. We help you stay connected, efficient, and protected—so your operations run smoothly around the clock.
University Mobile Phones for your department will need this form filled out.