My Recently Visited Services
If you are having trouble logging into the Pack Portal or have questions about the portal, please reach out to PackPortal@AState.edu for support.
A form used to request assistance with multi-factor authentication (MFA), including account setup, dual enrollment, access issues, or changes to authentication methods.
Welcome Red Wolves!!! Activate your mobile ID to begin your journey.
Use this form to request system or site access for external vendors. Please provide accurate vendor details, required access scope, and the duration of access to ensure timely review, approval, and secure onboarding.
Access and Accommodation Services (AAS) provides reasonable accommodations for students with disabilities. Under the Fair Housing Act, an Emotional Support Animal may be approved while living in on-campus housing on a case-by-case basis and there is a documented need.
If employees/departments need to create a shared email account.
Submit a ticket to build or modify Banner/Argos reports: create enrollment or roster outputs, adjust filters and fields, update dashboards, run queries, export to Excel/CSV, and validate data.
The IT Systems Request is a required online validation and tracking form for faculty , staff ,students who need access to specific IT-managed systems or services. This process ensures proper authorization, security, and accurate record-keeping for all requests.
Faculty and staff, please complete this form to request security clearance prior to the acquisition of any Technology or Digital service necessary for your academic and administrative needs.
Submit a ticket to have A-State Online courses (or companion sections, instructors, enrollment caps, etc) created or updated in Banner. This form is for internal use only. Students having issues with Banner need to use a different form.
If you need a new A-State university desk phone or are having issues with your phone or voicemail PIN.
Submit a request to create a new webpage, update an existing one, or modify people profile information on the website. You can also use this form to receive assistance with the Knowledge Base (KB).
Submit this ticket if you need assistance with any update to the Slate CRM. This may include applications, queries, or communications.
IT Hardware handles ordering and troubleshooting issues related to university assets.
Used to request equipment being moved and reassigned to an employee and/or department.
Please submit this form if you are an employee in Math and Science needing technical assistance.
If you are requesting external user accounts be set up in Canvas, submit a ticket here.
If you do not see the category that you need feel free to use this option to request assistance.
If this is regarding Banner, please submit a Banner Service Request.
Please complete this online form to request data from the Office of Institutional Research.
Our Networking Service provides reliable, high-performance connectivity tailored to your needs. We design, implement, and manage secure network infrastructures that ensure seamless communication, data sharing, and scalability. We help you stay connected, efficient, and protected—so your operations run smoothly around the clock.
This internal form is used to report errors in Degree Works audits and is not intended for course substitutions or exceptions, which must be submitted through the Registrar's Office.
This form is for requesting new Student Education Planner (SEP) Degree Plan templates or modifications to existing templates. Students needing changes to their individual degree plans must consult with their advisor.
University iPads that have cellular capabilities will need this form filled out.
If you are living On-Campus and experience an issue with access control.