My Recently Visited Services
If you are having trouble logging into the Pack Portal or have questions about the portal, please reach out to PackPortal@AState.edu for support.
If employees/departments need to create a shared email account.
If you are a student who is needing assistance setting up your email on a device.
Welcome Red Wolves!!! Activate your mobile ID to begin your journey.
Please submit this form if you are an employee in Math and Science needing technical assistance.
Our Networking Service provides reliable, high-performance connectivity tailored to your needs. We design, implement, and manage secure network infrastructures that ensure seamless communication, data sharing, and scalability. We help you stay connected, efficient, and protected—so your operations run smoothly around the clock.
Fill out this form to submit your LinkedIn Learning class request.
Submit a request to create a new webpage, update an existing one, or modify people profile information on the website.
This internal form is used to report errors in Degree Works audits and is not intended for course substitutions or exceptions, which must be submitted through the Registrar's Office.
Faculty and staff, please complete this form to request the purchase of software. Provide the required details, specify the software needed, and include any relevant information for approval. You must have the vendor contract/agreement, VPAT or Waiver and the ITS Security Questionnaire/HECVAT to submit this form.
IT Hardware handles ordering and troubleshooting issues related to university assets.
Used to request equipment be removed from department and off their inventory.
If you need a new A-State university desk phone or are having issues with your phone or voicemail PIN.
If you do not see the category that you need feel free to use this option to request assistance.
If this is regarding Banner, please submit a Banner Service Request.
Submit a ticket to build or modify Banner/Argos reports: create enrollment or roster outputs, adjust filters and fields, update dashboards, run queries, export to Excel/CSV, and validate data.
If you are having trouble and need any assistance with Canvas, submit a ticket here.
Submit this ticket if you need assistance with any update to the Slate CRM. This may include applications, queries, or communications.
A form used to request assistance with multi-factor authentication (MFA), including account setup, dual enrollment, access issues, or changes to authentication methods.
Access and Accommodation Services (AAS) provides reasonable accommodations for students with disabilities. Under the Fair Housing Act, an Emotional Support Animal may be approved while living in on-campus housing on a case-by-case basis and there is a documented need.
This form establishes a standardized procedure for requesting an exception to the A-State firewall to ensure we are following institutional and security best practices.
Submit a ticket to have A-State Online courses (or companion sections, instructors, enrollment caps, etc) created or updated in Banner. This form is for internal use only. Students having issues with Banner need to use a different form.
You can reset your password through office.com. If you are having trouble please contact the IT Help Desk at 870-972-3933
If you are living On-Campus and experience an issue with access control.
If you believe that your A-State account is locked or disabled please contact the IT Help Desk at 870-972-3933