My Recently Visited Services
If you are having trouble logging into the Pack Portal or have questions about the portal, please reach out to PackPortal@AState.edu for support.
This form is used to report hardware-related issues or request assistance with hardware problems.
Submit this to request a software license for certain applications.
This form is used to request a refund of Express Dollars balance. This form is not for Campus Choice Flex opt-outs.
If you need a new A-State university desk phone or are having issues with your phone or voicemail PIN.
Access and Accommodation Services (AAS) provides reasonable accommodations for students with disabilities. Under the Fair Housing Act, an Emotional Support Animal may be approved while living in on-campus housing on a case-by-case basis and there is a documented need.
If you are living On-Campus and experience an issue with access control.
Instructors, Admins, and/or Chairs — please submit this ticket to initiate the course build or rebuild stipend process. Once the ticket has been submitted, the AOS Team will send the necessary Formstack forms to complete the approval and apply the stipend.
Submit this ticket if you need assistance with any update to the Slate CRM. This may include applications, queries, or communications.
If you do not see the category that you need feel free to use this option to request assistance.
If this is regarding Banner, please submit a Banner Service Request.
Questions related to conflicts of interest or potential conflicts of interest are located here.
A formal request for supervisors to request customized IT security training sessions.
Use this form to request system or site access for external vendors. Please provide accurate vendor details, required access scope, and the duration of access to ensure timely review, approval, and secure onboarding.
Faculty and staff, please complete this form to request security clearance prior to the acquisition of any Technology or Digital service necessary for your academic and administrative needs.
Welcome Red Wolves!!! Activate your mobile ID to begin your journey.
Submit a request to create a new webpage, update an existing one, or modify people profile information on the website. You can also use this form to receive assistance with the Knowledge Base (KB).
This internal form is used to report errors in Degree Works audits and is not intended for course substitutions or exceptions, which must be submitted through the Registrar's Office.
Submit a ticket to have A-State Online courses (or companion sections, instructors, enrollment caps, etc) created or updated in Banner. This form is for internal use only. Students having issues with Banner need to use a different form.
Used to request equipment be removed from department and off their inventory.
The IT Systems Request is a required online validation and tracking form for faculty, staff, and students who need access to specific IT-managed systems or services. This process ensures proper authorization, security, and accurate record-keeping for all requests.
If employees/departments need to create a shared email account.
Our Networking Service provides reliable, high-performance connectivity tailored to your needs. We design, implement, and manage secure network infrastructures that ensure seamless communication, data sharing, and scalability. We help you stay connected, efficient, and protected—so your operations run smoothly around the clock.