My Recently Visited Services
If you are having trouble logging into the Pack Portal or have questions about the portal, please reach out to PackPortal@AState.edu for support.
If employees/departments need to create a shared email account.
Questions related to conflicts of interest or potential conflicts of interest are located here.
IT Hardware handles ordering and troubleshooting issues related to university assets.
Welcome Red Wolves!!! Activate your mobile ID to begin your journey.
If you need a new A-State university desk phone or are having issues with your phone or voicemail PIN.
If you do not see the category that you need feel free to use this option to request assistance.
If this is regarding Banner, please submit a Banner Service Request.
Submit a request to create a new webpage, update an existing one, or modify people profile information on the website. You can also use this form to receive assistance with the Knowledge Base (KB).
Our Networking Service provides reliable, high-performance connectivity tailored to your needs. We design, implement, and manage secure network infrastructures that ensure seamless communication, data sharing, and scalability. We help you stay connected, efficient, and protected—so your operations run smoothly around the clock.
Submit a ticket to have A-State Online courses (or companion sections, instructors, enrollment caps, etc) created or updated in Banner. This form is for internal use only. Students having issues with Banner need to use a different form.
The IT Systems Request is a required online validation and tracking form for faculty , staff ,students who need access to specific IT-managed systems or services. This process ensures proper authorization, security, and accurate record-keeping for all requests.
Used to request equipment be removed from department and off their inventory.
Access and Accommodation Services (AAS) provides reasonable accommodations for students with disabilities. Under the Fair Housing Act, an Emotional Support Animal may be approved while living in on-campus housing on a case-by-case basis and there is a documented need.
Use the form below to request transportation services offered by Access & Accommodation Services. Please review our Transportation Program Operating Procedures before you file a request. Please allow 24 hours for the system to process your request.
(excluding weekends/holidays).
Access & Accommodation Transportation Hours: Monday - Friday 7:30 AM - 4:30 PM
Submit this ticket if you need assistance with any update to the Slate CRM. This may include applications, queries, or communications.
If you need to request VPN access AND you are an active A-State employee you can submit this form.
Submit a ticket to build or modify Banner/Argos reports: create enrollment or roster outputs, adjust filters and fields, update dashboards, run queries, export to Excel/CSV, and validate data.
University Mobile Phones for your department will need this form filled out.
This internal form is used to report errors in Degree Works audits and is not intended for course substitutions or exceptions, which must be submitted through the Registrar's Office.
Used to request equipment being moved and reassigned to an employee and/or department.
A formal report used to document observed or suspected security issues related to information systems or technology.
Please complete this online form to request data from the Office of Institutional Research.
University iPads that have cellular capabilities will need this form filled out.
A form used to request assistance with multi-factor authentication (MFA), including account setup, dual enrollment, access issues, or changes to authentication methods.