My Recently Visited Services
If you are having trouble logging into the Pack Portal or have questions about the portal, please reach out to PackPortal@AState.edu for support.
Submit a request to create a new webpage, update an existing one, or modify people profile information on the website. You can also use this form to receive assistance with the Knowledge Base (KB).
Access and Accommodation Services (AAS) provides reasonable accommodations for students with disabilities. Under the Fair Housing Act, an Emotional Support Animal may be approved while living in on-campus housing on a case-by-case basis and there is a documented need.
This form establishes a standardized procedure for requesting an exception to the A-State firewall to ensure we are following institutional and security best practices.
University iPads that have cellular capabilities will need this form filled out.
A formal report used to document observed or suspected security issues related to information systems or technology.
A form used to request assistance with multi-factor authentication (MFA), including account setup, dual enrollment, access issues, or changes to authentication methods.
If you are living On-Campus and experience an issue with access control.
Use this form to request system or site access for external vendors. Please provide accurate vendor details, required access scope, and the duration of access to ensure timely review, approval, and secure onboarding.
Submit this form to request assistance with Konica Minolta printers and copiers, including new equipment requests, printer moves, or billing corrections.
IT Hardware handles ordering and troubleshooting issues related to university assets.
If employees/departments need to create a shared email account.
If you do not see the category that you need feel free to use this option to request assistance.
If this is regarding Banner, please submit a Banner Service Request.
The IT Systems Request is a required online validation and tracking form for faculty, staff, and students who need access to specific IT-managed systems or services. This process ensures proper authorization, security, and accurate record-keeping for all requests.
If you need a new A-State university desk phone or are having issues with your phone or voicemail PIN.
Submit this ticket if you need assistance with any update to the Slate CRM. This may include applications, queries, or communications.
University Mobile Phones for your department will need this form filled out.
Questions related to conflicts of interest or potential conflicts of interest are located here.
Users/departments must first review the Mobile Hotspot & MiFi Usage Standards and confirm that this request meets the acceptable use cases described. Requests outside of those use cases will not be approved.
This form is for requesting new Student Education Planner (SEP) Degree Plan templates or modifications to existing templates. Students needing changes to their individual degree plans must consult with their advisor.
A formal request to initiate an internal review of security controls, practices, and systems.
Used to request equipment be removed from department and off their inventory.
If you need to request VPN access AND you are an active A-State employee you can submit this form.
This internal form is used to report errors in Degree Works audits and is not intended for course substitutions or exceptions, which must be submitted through the Registrar's Office.
Please complete this online form to request data from the Office of Institutional Research.