My Recently Visited Services

If you are having trouble logging into my.Astate Portal or questions about the portal.


Please complete this online form to request data from the Office of Institutional Research.


Used to request equipment be removed from department and off their inventory.


For issues connecting to the AstateSecure/AstateGuest/AstateVisitor wireless networks. Also for requesting new Ethernet ports or for help with existing Ethernet Ports. For all locations on campus that does not include the Residence Halls.


If you are an employee and are needing Adobe Creative Cloud.


If you are having trouble getting logged into Blackboard or the Blackboard app.


For any communication service that would need to be performed for the department including network drops, cable drops etc.


If you are active on more than one A-State campus and needing your Duo phone number enrolled on both accounts


If you need a new A-State university desk phone or are having issues with your phone or voicemail PIN.


If you do not see the category that you need feel free to use this option to request assistance.


If you are a student who is needing assistance setting up your email on a device.


Fill out this form to submit your LinkedIn Learning class request.


Users trying to obtain the credentials for the professional services training courses that Childhood services offer please contact them at 870-972-3055 or email chldserv@astate.edu


If you have received an email that you are not sure of and would like the security team to analyze.


If you are needing assistance with Kaltura


If employees/departments need to create a shared email account.


If you are requesting external user accounts be set up in Canvas, submit a ticket here.


If you are in a lab or a classroom on the A-State campus and there is a hardware issue that a technician needs to look at.


Welcome Red Wolves!!! Activate your digital ID to begin your journey.


Used to request equipment being moved and reassigned to an employee and/or department.


Your password expires every 90 days so you will need to reset it by using the Password Self-Service https://webapps.astate.edu/digitalid/index.htm

If you are having trouble please contact the IT Help Desk at 870-972-3933


If you are having trouble and need any assistance with Canvas, submit a ticket here.


If you are having issues accessing a A-State course or module due to the plagiarism statement.


Duo

I am having trouble setting up Duo Mobile, updating my device or I am locked out.