My Recently Visited Services
If you are having trouble logging into the Pack Portal or have questions about the portal, please reach out to PackPortal@AState.edu for support.
Welcome Red Wolves!!! Activate your mobile ID to begin your journey.
This internal form is used to report errors in Degree Works audits and is not intended for course substitutions or exceptions, which must be submitted through the Registrar's Office.
A form used to request assistance with multi-factor authentication (MFA), including account setup, dual enrollment, access issues, or changes to authentication methods.
A formal report used to document observed or suspected security issues related to information systems or technology.
If you are having trouble and need any assistance with Canvas, submit a ticket here.
Access and Accommodation Services (AAS) provides reasonable accommodations for students with disabilities. Under the Fair Housing Act, an Emotional Support Animal may be approved while living in on-campus housing on a case-by-case basis and there is a documented need.
This form is for requesting new Student Education Planner (SEP) Degree Plan templates or modifications to existing templates. Students needing changes to their individual degree plans must consult with their advisor.
This form establishes a standardized procedure for requesting an exception to the A-State firewall to ensure we are following institutional and security best practices.
If you do not see the category that you need feel free to use this option to request assistance.
If this is regarding Banner, please submit a Banner Service Request.
Submit this form to request assistance with Konica Minolta printers and copiers, including new equipment requests, printer moves, or billing corrections.
All currently enrolled students of Arkansas State University have access to a free Microsoft Office subscription during their time at A-State. .This subscription has to be renewed every year while a student is actively enrolled at A-State. If you have trouble getting this software installed please let us know.
If you need a new A-State university desk phone or are having issues with your phone or voicemail PIN.
If you are a student who is needing assistance setting up your email on a device.
If you are living On-Campus and experience an issue with access control.
Submit a request to create a new webpage, update an existing one, or modify people profile information on the website.
Questions related to conflicts of interest or potential conflicts of interest are located here.
If employees/departments need to create a shared email account.
Used to request equipment be removed from department and off their inventory.
Our Networking Service provides reliable, high-performance connectivity tailored to your needs. We design, implement, and manage secure network infrastructures that ensure seamless communication, data sharing, and scalability. We help you stay connected, efficient, and protected—so your operations run smoothly around the clock.
Submit a ticket to have A-State Online courses (or companion sections, instructors, enrollment caps, etc) created or updated in Banner. This form is for internal use only. Students having issues with Banner need to use a different form.
Instructors, Admins, and/or Chairs — please submit this ticket to initiate the course build or rebuild stipend process. Once the ticket has been submitted, the AOS Team will send the necessary Formstack forms to complete the approval and apply the stipend.
You can reset your password through office.com. If you are having trouble please contact the IT Help Desk at 870-972-3933