My Recently Visited Services
If you are having trouble logging into the Pack Portal or have questions about the portal, please reach out to PackPortal@AState.edu for support.
If you do not see the category that you need feel free to use this option to request assistance.
If this is regarding Banner, please submit a Banner Service Request.
Questions related to conflicts of interest or potential conflicts of interest are located here.
If you are living On-Campus and experience an issue with access control.
The IT Systems Request is a required online validation and tracking form for faculty , staff ,students who need access to specific IT-managed systems or services. This process ensures proper authorization, security, and accurate record-keeping for all requests.
IT Hardware handles ordering and troubleshooting issues related to university assets.
Submit this form to request assistance with Konica Minolta printers and copiers, including new equipment requests, printer moves, or billing corrections.
Our Networking Service provides reliable, high-performance connectivity tailored to your needs. We design, implement, and manage secure network infrastructures that ensure seamless communication, data sharing, and scalability. We help you stay connected, efficient, and protected—so your operations run smoothly around the clock.
Welcome Red Wolves!!! Activate your mobile ID to begin your journey.
Use the form below to request transportation services offered by Access & Accommodation Services. Please review our Transportation Program Operating Procedures before you file a request. Please allow 24 hours for the system to process your request.
(excluding weekends/holidays).
Access & Accommodation Transportation Hours: Monday - Friday 7:30 AM - 4:30 PM
This internal form is used to report errors in Degree Works audits and is not intended for course substitutions or exceptions, which must be submitted through the Registrar's Office.
A formal report used to document observed or suspected security issues related to information systems or technology.
If employees/departments need to create a shared email account.
This form is used to request a refund of Express Dollars balance. This form is not for Campus Choice Flex opt-outs.
A form used to request assistance with multi-factor authentication (MFA), including account setup, dual enrollment, access issues, or changes to authentication methods.
If you need a new A-State university desk phone or are having issues with your phone or voicemail PIN.
Submit a ticket to have A-State Online courses (or companion sections, instructors, enrollment caps, etc) created or updated in Banner. This form is for internal use only. Students having issues with Banner need to use a different form.
Submit a ticket to build or modify Banner/Argos reports: create enrollment or roster outputs, adjust filters and fields, update dashboards, run queries, export to Excel/CSV, and validate data.
Please complete this online form to request data from the Office of Institutional Research.
Submit a request to create a new webpage, update an existing one, or modify people profile information on the website. You can also use this form to receive assistance with the Knowledge Base (KB).
This form is for requesting new Student Education Planner (SEP) Degree Plan templates or modifications to existing templates. Students needing changes to their individual degree plans must consult with their advisor.
The Missing Equipment Report is used when equipment is missing or has been stolen. A police report is only required when equipment is known to have been taken without permission.
If you need to request VPN access AND you are an active A-State employee you can submit this form.
Users/departments must first review the Mobile Hotspot & MiFi Usage Standards and confirm that this request meets the acceptable use cases described. Requests outside of those use cases will not be approved.
University iPads that have cellular capabilities will need this form filled out.