My Recently Visited Services
If you are having trouble logging into the Pack Portal or have questions about the portal, please reach out to PackPortal@AState.edu for support.
Instructors, Admins, and/or Chairs — please submit this ticket to initiate the course build or rebuild stipend process. Once the ticket has been submitted, the AOS Team will send the necessary Formstack forms to complete the approval and apply the stipend.
This internal form is used to report errors in Degree Works audits and is not intended for course substitutions or exceptions, which must be submitted through the Registrar's Office.
If you are a student who is needing assistance setting up your email on a device.
If you are having trouble and need any assistance with Canvas, submit a ticket here.
All currently enrolled students of Arkansas State University have access to a free Microsoft Office subscription during their time at A-State. .This subscription has to be renewed every year while a student is actively enrolled at A-State. If you have trouble getting this software installed please let us know.
Submit this ticket if you need assistance with any update to the Slate CRM. This may include applications, queries, or communications.
Please submit this form if you are an employee in Math and Science needing technical assistance.
Welcome Red Wolves!!! Activate your mobile ID to begin your journey.
If you need to request VPN access AND you are an active A-State employee you can submit this form.
This form establishes a standardized procedure for requesting an exception to the A-State firewall to ensure we are following institutional and security best practices.
If employees/departments need to create a shared email account.
A form used to request assistance with multi-factor authentication (MFA), including account setup, dual enrollment, access issues, or changes to authentication methods.
Submit a request to create a new webpage, update an existing one, or modify people profile information on the website.
Access and Accommodation Services (AAS) provides reasonable accommodations for students with disabilities. Under the Fair Housing Act, an Emotional Support Animal may be approved while living in on-campus housing on a case-by-case basis and there is a documented need.
Submit this form to request assistance with Konica Minolta printers and copiers, including new equipment requests, printer moves, or billing corrections.
Faculty and staff, please complete this form to request the purchase of software. Provide the required details, specify the software needed, and include any relevant information for approval. You must have the vendor contract/agreement, VPAT or Waiver and the ITS Security Questionnaire/HECVAT to submit this form.
IT Hardware handles ordering and troubleshooting issues related to university assets.
If you need a new A-State university desk phone or are having issues with your phone or voicemail PIN.
Submit a ticket to have A-State Online courses (or companion sections, instructors, enrollment caps, etc) created or updated in Banner. This form is for internal use only. Students having issues with Banner need to use a different form.
Instructors can use this form to request access to a course or course content from a previous term.
To request that Relocation Services assist in any special projects.
The Missing Equipment Report is used when equipment is missing or has been stolen. A police report is only required when equipment is known to have been taken without permission.
Used to request equipment being moved and reassigned to an employee and/or department.