My Recently Visited Services
For issues connecting to the AstateSecure/AstateGuest/AstateVisitor wireless networks. Also for requesting new Ethernet ports or for help with existing Ethernet Ports. For all locations on campus that does not include the Residence Halls.
If you are requesting external user accounts be set up in Canvas, submit a ticket here.
If you're having trouble with door access all around campus.
Fill out this form to submit your LinkedIn Learning class request.
If you need a currently assigned A-State computer restored for a new employee.
For any communication service that would need to be performed for the department including network drops, cable drops etc.
If you are active on more than one A-State campus and needing your Duo phone number enrolled on both accounts
Mobile hotspots for your department will need this form filled out.
Faculty and staff, please complete this form to request the purchase of software. Provide the required details, specify the software needed, and include any relevant information for approval. You must have the vendor contract/agreement, VPAT or Waiver and the ITS Security Questionnaire/HECVAT to submit this form.
If there is an issue with a users access while using a temporary card please fill this form out.
To request that Relocation Services assist in any special projects.
Used to request equipment be removed from department and off their inventory.
The Missing Equipment Report is used when equipment has been stolen or is missing, so that it can be removed from the department's inventory. This request requires a list of missing equipment, and a police report if applicable.
If employees/departments need to create a shared email account.
Department Only*** - If you are needing to request software from ITS or assistance for software through ITS
University iPads that have cellular capabilities will need this form filled out.
If you're receiving an error when attempting to submit a photo online.
If you are experiencing an issue with the my.AState portal and are needing assistance with icons missing or needing an icon edited.
If you are planning to travel to a country outside of the United States you will need to fill out this form to be given access for each trip. If you travel often internationally, you will need to request access for each trip that would require you to need VPN.
Please be aware just because this form is filled out that does not guarantee access will be given.
University Mobile Phones for your department will need this form filled out.
Access and Accommodation Services (AAS) provides reasonable accommodations for students with disabilities. Under the Fair Housing Act, an Emotional Support Animal may be approved while living in on-campus housing on a case-by-case basis and there is a documented need.
Questions related to conflicts of interest or potential conflicts of interest are located here.
Used to request equipment being moved and reassigned to an employee and/or department.