My Recently Visited Services
Faculty and staff, please complete this form to request the purchase of software. Provide the required details, specify the software needed, and include any relevant information for approval. You must have the vendor contract/agreement, VPAT or Waiver and the ITS Security Questionnaire/HECVAT to submit this form.
If you are having trouble logging into the Pack Portal or have questions about the portal, please reach out to PackPortal@AState.edu for support.
If you do not see the category that you need feel free to use this option to request assistance.
If this is regarding Banner, please submit a Banner Service Request.
If you are living On-Campus and experience an issue with access control.
Use this form to request system or site access for external vendors. Please provide accurate vendor details, required access scope, and the duration of access to ensure timely review, approval, and secure onboarding.
Access and Accommodation Services (AAS) provides reasonable accommodations for students with disabilities. Under the Fair Housing Act, an Emotional Support Animal may be approved while living in on-campus housing on a case-by-case basis and there is a documented need.
Our Networking Service provides reliable, high-performance connectivity tailored to your needs. We design, implement, and manage secure network infrastructures that ensure seamless communication, data sharing, and scalability. We help you stay connected, efficient, and protected—so your operations run smoothly around the clock.
Submit a ticket to build or modify Banner/Argos reports: create enrollment or roster outputs, adjust filters and fields, update dashboards, run queries, export to Excel/CSV, and validate data.
University iPads that have cellular capabilities will need this form filled out.
Submit a ticket to have A-State Online courses (or companion sections, instructors, enrollment caps, etc) created or updated in Banner. This form is for internal use only. Students having issues with Banner need to use a different form.
Welcome Red Wolves!!! Activate your mobile ID to begin your journey.
Use the form below to request transportation services offered by Access & Accommodation Services. Please review our Transportation Program Operating Procedures before you file a request. Please allow 24 hours for the system to process your request.
(excluding weekends/holidays).
Access & Accommodation Transportation Hours: Monday - Friday 7:30 AM - 4:30 PM
Questions related to conflicts of interest or potential conflicts of interest are located here.
If employees/departments need to create a shared email account.
This form is used to request a refund of Express Dollars balance. This form is not for Campus Choice Flex opt-outs.
If you are planning to travel to a country outside of the United States you will need to fill out this form to be given access for each trip. If you travel often internationally, you will need to request access for each trip that would require you to need VPN.
Please be aware just because this form is filled out that does not guarantee access will be given.
Users/departments must first review the Mobile Hotspot & MiFi Usage Standards and confirm that this request meets the acceptable use cases described. Requests outside of those use cases will not be approved.
A formal request to initiate an internal review of security controls, practices, and systems.
A formal request for supervisors to request customized IT security training sessions.
The Missing Equipment Report is used when equipment is missing or has been stolen. A police report is only required when equipment is known to have been taken without permission.
A form used to request assistance with multi-factor authentication (MFA), including account setup, dual enrollment, access issues, or changes to authentication methods.
If you need a new A-State university desk phone or are having issues with your phone or voicemail PIN.
Submit this ticket if you need assistance with any update to the Slate CRM. This may include applications, queries, or communications.