My Recently Visited Services
If you are having trouble logging into the Pack Portal or have questions about the portal, please reach out to PackPortal@AState.edu for support.
Submit a request to create a new webpage, update an existing one, or modify people profile information on the website. You can also use this form to receive assistance with the Knowledge Base (KB).
IT Hardware handles ordering and troubleshooting issues related to university assets.
If you do not see the category that you need feel free to use this option to request assistance.
If this is regarding Banner, please submit a Banner Service Request.
If employees/departments need to create a shared email account.
A form used to request assistance with multi-factor authentication (MFA), including account setup, dual enrollment, access issues, or changes to authentication methods.
Access and Accommodation Services (AAS) provides reasonable accommodations for students with disabilities. Under the Fair Housing Act, an Emotional Support Animal may be approved while living in on-campus housing on a case-by-case basis and there is a documented need.
Questions related to conflicts of interest or potential conflicts of interest are located here.
Submit a ticket to build or modify Banner/Argos reports: create enrollment or roster outputs, adjust filters and fields, update dashboards, run queries, export to Excel/CSV, and validate data.
Faculty and staff, please complete this form to request the purchase of software. Provide the required details, specify the software needed, and include any relevant information for approval. You must have the vendor contract/agreement, VPAT or Waiver and the ITS Security Questionnaire/HECVAT to submit this form.
Instructors can use this form to request access to a course or course content from a previous term.
Used to request equipment be removed from department and off their inventory.
If you are requesting external user accounts be set up in Canvas, submit a ticket here.
The Missing Equipment Report is used when equipment is missing or has been stolen. A police report is only required when equipment is known to have been taken without permission.
This form establishes a standardized procedure for requesting an exception to the A-State firewall to ensure we are following institutional and security best practices.
Our Networking Service provides reliable, high-performance connectivity tailored to your needs. We design, implement, and manage secure network infrastructures that ensure seamless communication, data sharing, and scalability. We help you stay connected, efficient, and protected—so your operations run smoothly around the clock.
University Mobile Phones for your department will need this form filled out.
Please submit this form if you are an employee in Math and Science needing technical assistance.
A formal request for supervisors to request customized IT security training sessions.
Instructors, Admins, and/or Chairs — please submit this ticket to initiate the course build or rebuild stipend process. Once the ticket has been submitted, the AOS Team will send the necessary Formstack forms to complete the approval and apply the stipend.
Use the form below to request transportation services offered by Access & Accommodation Services. Please review our Transportation Program Operating Procedures before you file a request. Please allow 24 hours for the system to process your request.
(excluding weekends/holidays).
Access & Accommodation Transportation Hours: Monday - Friday 7:30 AM - 4:30 PM
The IT Systems Request is a required online validation and tracking form for faculty , staff ,students who need access to specific IT-managed systems or services. This process ensures proper authorization, security, and accurate record-keeping for all requests.
If you are planning to travel to a country outside of the United States you will need to fill out this form to be given access for each trip. If you travel often internationally, you will need to request access for each trip that would require you to need VPN.
Please be aware just because this form is filled out that does not guarantee access will be given.
A formal report used to document observed or suspected security issues related to information systems or technology.