My Recently Visited Services
Access and Accommodation Services (AAS) provides reasonable accommodations for students with disabilities. Under the Fair Housing Act, an Emotional Support Animal may be approved while living in on-campus housing on a case-by-case basis and there is a documented need.
If you are having trouble logging into the Pack Portal or have questions about the portal, please reach out to PackPortal@AState.edu for support.
A form used to request assistance with multi-factor authentication (MFA), including account setup, dual enrollment, access issues, or changes to authentication methods.
This internal form is used to report errors in Degree Works audits and is not intended for course substitutions or exceptions, which must be submitted through the Registrar's Office.
If you need to request VPN access for yourself (A-State employee) you can submit this form.
Questions related to conflicts of interest or potential conflicts of interest are located here.
Submit a ticket to build or modify Banner/Argos reports: create enrollment or roster outputs, adjust filters and fields, update dashboards, run queries, export to Excel/CSV, and validate data.
If you are needing assistance with Respondus Lockdown Browser
Please submit this form if you are an employee in Math and Science needing technical assistance.
If you are having trouble and need any assistance with Canvas, submit a ticket here.
Used to request equipment be removed from department and off their inventory.
If you have any questions or concerns regarding the use of Team Dynamix, submit a ticket here.
University Mobile Phones for your department will need this form filled out.
If you are a student who is needing assistance setting up your email on a device.
If you do not see the category that you need feel free to use this option to request assistance.
If this is regarding Banner, please submit a Banner Service Request.
If you are an employee and are needing Adobe Creative Cloud.
For issues connecting to the AstateSecure/AstateGuest/AstateVisitor wireless networks. Also for requesting new Ethernet ports or for help with existing Ethernet Ports. For all locations on campus that does not include the Residence Halls.
If you believe that your A-State account is locked or disabled please contact the IT Help Desk at 870-972-3933
If you need to have a new A-State University computer set up with a technician.
If employees/departments need to create a shared email account.
For issues connecting to the wired or wireless network in the Residence Halls. Please include as much information as possible to help us identify the issue.
Your password expires every 90 days so you will need to reset it through office.com
If you are having trouble please contact the IT Help Desk at 870-972-3933
Users trying to obtain the credentials for the professional services training courses that Childhood services offer please contact them at 870-972-3055 or email chldserv@astate.edu