My Recently Visited Services

If you need assistance signing up for security alerts


If you have any questions or concerns regarding the use of Team Dynamix, submit a ticket here.


Mobile hotspots for your department will need this form filled out.


Please complete this online form to request data from the Office of Institutional Research.


If you're having trouble with door access all around campus.


Your password expires every 90 days so you will need to reset it by using the Password Self-Service https://webapps.astate.edu/digitalid/index.htm

If you are having trouble please contact the IT Help Desk at 870-972-3933


If you are needing assistance requesting access or downloading VPN.


Used to request equipment being moved and reassigned to an employee and/or department.


If you need a currently assigned A-State computer restored for a new employee.


University iPads that have cellular capabilities will need this form filled out.


If you need a new A-State university desk phone or are having issues with your phone or voicemail PIN.


If you are an A-State employee and use Concur for Travel or purchasing and are having issues.


If you do not see the category that you need feel free to use this option to request assistance.


If you need to have a new A-State University computer set up with a technician.


If you are active on more than one A-State campus and needing your Duo phone number enrolled on both accounts


The Missing Equipment Report is used when equipment has been stolen or is missing, so that it can be removed from the department's inventory. This request requires a list of missing equipment, and a police report if applicable.


If you are having trouble creating or accessing an assignment because of BioSig for A-State courses.


To request that Relocation Services assist in any special projects.


Microsoft 365 is collection of Microsoft productivity tools, available to use online and (in some cases) to download and install. If you are needing assistance setting up this software please let us know.


Retrieve your ID number and PIN for access to Self-Service (former and current students and employees). https://webapps.astate.edu/digitalid/campusid.htm


If you are having issues accessing a A-State course or module due to the plagiarism statement.


If you are needing assistance with Respondus Lockdown Browser


If you're receiving an error when attempting to submit a photo online.


For any communication service that would need to be performed for the department including network drops, cable drops etc.