My Recently Visited Services
If you are having trouble logging into the Pack Portal or have questions about the portal, please reach out to PackPortal@AState.edu for support.
A form used to request assistance with multi-factor authentication (MFA), including account setup, dual enrollment, access issues, or changes to authentication methods.
Submit a request to create a new webpage, update an existing one, or modify people profile information on the website.
Please submit this form if you are an employee in Math and Science needing technical assistance.
Instructors, Admins, and/or Chairs — please submit this ticket to initiate the course build or rebuild stipend process. Once the ticket has been submitted, the AOS Team will send the necessary Formstack forms to complete the approval and apply the stipend.
This form is used to request a refund of Express Dollars balance. This form is not for Campus Choice Flex opt-outs.
Users/departments must first review the Mobile Hotspot & MiFi Usage Standards and confirm that this request meets the acceptable use cases described. Requests outside of those use cases will not be approved.
If employees/departments need to create a shared email account.
If you do not see the category that you need feel free to use this option to request assistance.
If this is regarding Banner, please submit a Banner Service Request.
A formal request to initiate an internal review of security controls, practices, and systems.
This internal form is used to report errors in Degree Works audits and is not intended for course substitutions or exceptions, which must be submitted through the Registrar's Office.
If you are requesting external user accounts be set up in Canvas, submit a ticket here.
IT Hardware handles ordering and troubleshooting issues related to university assets.
If you are living On-Campus and experience an issue with access control.
University iPads that have cellular capabilities will need this form filled out.
Please complete this online form to request data from the Office of Institutional Research.
Submit a ticket to build or modify Banner/Argos reports: create enrollment or roster outputs, adjust filters and fields, update dashboards, run queries, export to Excel/CSV, and validate data.
A formal request for supervisors to request customized IT security training sessions.
Faculty and staff, please complete this form to request the purchase of software. Provide the required details, specify the software needed, and include any relevant information for approval. You must have the vendor contract/agreement, VPAT or Waiver and the ITS Security Questionnaire/HECVAT to submit this form.
Access and Accommodation Services (AAS) provides reasonable accommodations for students with disabilities. Under the Fair Housing Act, an Emotional Support Animal may be approved while living in on-campus housing on a case-by-case basis and there is a documented need.
The IT Systems Request is a required online validation and tracking form for faculty , staff ,students who need access to specific IT-managed systems or services. This process ensures proper authorization, security, and accurate record-keeping for all requests.
Instructors can use this form to request access to a course or course content from a previous term.
Used to request equipment be removed from department and off their inventory.
Questions related to conflicts of interest or potential conflicts of interest are located here.