My Recently Visited Services
Used to request equipment being moved and reassigned to an employee and/or department.
For issues connecting to the wired or wireless network in the Residence Halls. Please include as much information as possible to help us identify the issue.
Please complete this online form to request data from the Office of Institutional Research.
If you are active on more than one A-State campus and needing your Duo phone number enrolled on both accounts
If you are an A-State employee and use Concur for Travel or purchasing and are having issues.
Used to request equipment be removed from department and off their inventory.
If you are an employee and are needing Adobe Creative Cloud.
If you need a new A-State university desk phone or are having issues with your phone or voicemail PIN.
If you are needing assistance with Respondus Lockdown Browser
If you need to have a new A-State University computer set up with a technician.
If you are having trouble and need any assistance with Canvas, submit a ticket here.
If you do not see the category that you need feel free to use this option to request assistance.
If you're an A-State student or employee experiencing issues with you A-State mobile ID.
If employees/departments need to create a shared email account.
If you an employee who is having trouble accessing TimeClock Plus please let us know.
For any communication service that would need to be performed for the department including network drops, cable drops etc.
Mobile hotspots for your department will need this form filled out.
If you are an employee who needs assistance adding your email account to a device.
If you are living On-Campus and experience an issue with access control.
Users trying to obtain the credentials for the professional services training courses that Childhood services offer please contact them at 870-972-3055 or email chldserv@astate.edu
Your password expires every 90 days so you will need to reset it by using the Password Self-Service https://webapps.astate.edu/digitalid/index.htm
If you are having trouble please contact the IT Help Desk at 870-972-3933
If you are experiencing an issue with the my.AState portal and are needing assistance with icons missing or needing an icon edited.
For issues connecting to the AstateSecure/AstateGuest/AstateVisitor wireless networks. Also for requesting new Ethernet ports or for help with existing Ethernet Ports. For all locations on campus that does not include the Residence Halls.
If you have any questions or concerns regarding the use of Team Dynamix, submit a ticket here.