My Recently Visited Services
If you are having trouble logging into the Pack Portal or have questions about the portal, please reach out to PackPortal@AState.edu for support.
Submit a ticket to have A-State Online courses (or companion sections, instructors, enrollment caps, etc) created or updated in Banner. This form is for internal use only. Students having issues with Banner need to use a different form.
Welcome Red Wolves!!! Activate your mobile ID to begin your journey.
Questions related to conflicts of interest or potential conflicts of interest are located here.
Submit a request to create a new webpage, update an existing one, or modify people profile information on the website. You can also use this form to receive assistance with the Knowledge Base (KB).
Used to request equipment being moved and reassigned to an employee and/or department.
If you are living On-Campus and experience an issue with access control.
Use this form to request system or site access for external vendors. Please provide accurate vendor details, required access scope, and the duration of access to ensure timely review, approval, and secure onboarding.
IT Hardware handles ordering and troubleshooting issues related to university assets.
A form used to request assistance with multi-factor authentication (MFA), including account setup, dual enrollment, access issues, or changes to authentication methods.
If you need a new A-State university desk phone or are having issues with your phone or voicemail PIN.
Used to request equipment be removed from department and off their inventory.
Submit a ticket to build or modify Banner/Argos reports: create enrollment or roster outputs, adjust filters and fields, update dashboards, run queries, export to Excel/CSV, and validate data.
Users/departments must first review the Mobile Hotspot & MiFi Usage Standards and confirm that this request meets the acceptable use cases described. Requests outside of those use cases will not be approved.
Access and Accommodation Services (AAS) provides reasonable accommodations for students with disabilities. Under the Fair Housing Act, an Emotional Support Animal may be approved while living in on-campus housing on a case-by-case basis and there is a documented need.
Submit this ticket if you need assistance with any update to the Slate CRM. This may include applications, queries, or communications.
Submit this form to request assistance with Konica Minolta printers and copiers, including new equipment requests, printer moves, or billing corrections.
If you do not see the category that you need feel free to use this option to request assistance.
If this is regarding Banner, please submit a Banner Service Request.
The IT Systems Request is a required online validation and tracking form for faculty, staff, and students who need access to specific IT-managed systems or services. This process ensures proper authorization, security, and accurate record-keeping for all requests.
A formal request for supervisors to request customized IT security training sessions.
If you are requesting external user accounts be set up in Canvas, submit a ticket here.
A formal report used to document observed or suspected security issues related to information systems or technology.
A formal request to initiate an internal review of security controls, practices, and systems.