My Recently Visited Services
If you are having trouble logging into the Pack Portal or have questions about the portal, please reach out to PackPortal@AState.edu for support.
Submit a request to create a new webpage, update an existing one, or modify people profile information on the website. You can also use this form to receive assistance with the Knowledge Base (KB).
If you need a new A-State university desk phone or are having issues with your phone or voicemail PIN.
Our Networking Service provides reliable, high-performance connectivity tailored to your needs. We design, implement, and manage secure network infrastructures that ensure seamless communication, data sharing, and scalability. We help you stay connected, efficient, and protected—so your operations run smoothly around the clock.
A formal request to initiate an internal review of security controls, practices, and systems.
Welcome Red Wolves!!! Activate your mobile ID to begin your journey.
If you do not see the category that you need feel free to use this option to request assistance.
If this is regarding Banner, please submit a Banner Service Request.
The IT Systems Request is a required online validation and tracking form for faculty, staff, and students who need access to specific IT-managed systems or services. This process ensures proper authorization, security, and accurate record-keeping for all requests.
Submit this to request a software license for certain applications.
Questions related to conflicts of interest or potential conflicts of interest are located here.
Use this form to request system or site access for external vendors. Please provide accurate vendor details, required access scope, and the duration of access to ensure timely review, approval, and secure onboarding.
Request support for creating a university AI agent that helps faculty, staff, or students complete a defined task or workflow. This service gathers the required details for review, including purpose, audience, data sources, security considerations, and expected outcomes.
Used to request equipment be removed from department and off their inventory.
Submit this ticket if you need assistance with any update to the Slate CRM. This may include applications, queries, or communications.
This form is used to request a refund of Express Dollars balance. This form is not for Campus Choice Flex opt-outs.
Faculty and staff, please complete this form to request security clearance prior to the acquisition of any Technology or Digital service necessary for your academic and administrative needs.
Submit a ticket to have A-State Online courses (or companion sections, instructors, enrollment caps, etc) created or updated in Banner. This form is for internal use only. Students having issues with Banner need to use a different form.
This form establishes a standardized procedure for requesting an exception to the A-State firewall to ensure we are following institutional and security best practices.
Submit this form to request assistance with Konica Minolta printers and copiers, including new equipment requests, printer moves, or billing corrections.
If you are requesting external user accounts be set up in Canvas, submit a ticket here.
If you are living On-Campus and experience an issue with access control.
Access and Accommodation Services (AAS) provides reasonable accommodations for students with disabilities. Under the Fair Housing Act, an Emotional Support Animal may be approved while living in on-campus housing on a case-by-case basis and there is a documented need.