My Recently Visited Services

Please complete this online form to request data from the Office of Institutional Research.

If you are needing an A/V request fulfilled or a project quoted.

If you are active on more than one A-State campus and needing your Duo phone number enrolled on both accounts

For issues connecting to the wired or wireless network in the Residence Halls. Please include as much information as possible to help us identify the issue.

If you are planning to travel to a country outside of the United States you will need to fill out this form to be given access for each trip. If you travel often internationally, you will need to request access for each trip that would require you to need VPN.

Please be aware just because this form is filled out that does not guarantee access will be given.

If you are an employee and are needing Adobe Creative Cloud.

If you have received an email that you are not sure of and would like the security team to analyze.

If you are having trouble accessing or using any of the AState Apps please make sure to clarify the App you are needing assistance with.

If you are having issues accessing a A-State course or module due to the plagiarism statement.

All currently enrolled students of Arkansas State University have access to a free Microsoft Office subscription during their time at A-State. .This subscription has to be renewed every year while a student is actively enrolled at A-State. If you have trouble getting this software installed please let us know.

If you are having trouble logging into my.Astate Portal or questions about the portal.

Microsoft 365 is collection of Microsoft productivity tools, available to use online and (in some cases) to download and install. If you are needing assistance setting up this software please let us know.

Users trying to obtain the credentials for the professional services training courses that Childhood services offer please contact them at 870-972-3055 or email

Used to request equipment be removed from department and off their inventory.

If you are having trouble creating or accessing an assignment because of BioSig for A-State courses.

If you need a new A-State university desk phone or are having issues with your phone or voicemail PIN.

If you are experiencing an issue with the my.AState portal and are needing assistance with icons missing or needing an icon edited.

If you need assistance with VoiceThread

To document when equipment has been stolen or is missing so that it can be removed from the departments inventory. This requests requires a memo approved by the Vice Chancellor of Finance and Administration, or his designee, prior to submission.

If you are having trouble and need any assistance with Canvas, submit a ticket here.

If you're having trouble with door access all around campus.

If you are needing assistance with Kaltura

If you do not see the category that you need feel free to use this option to request assistance.

If you are living On-Campus and experience an issue with access control.

If you believe that your A-State account is locked or disabled please contact the IT Help Desk at 870-972-3933