Popular Services
Used to request equipment be removed from department and off their inventory.
If you are having trouble logging into my.Astate Portal or questions about the portal.
Access and Accommodation Services (AAS) provides reasonable accommodations for students with disabilities. Under the Fair Housing Act, an Emotional Support Animal may be approved while living in on-campus housing on a case-by-case basis and there is a documented need.
If you are an employee and are needing Adobe Creative Cloud.
Faculty and staff, please complete this form to request the purchase of software. Provide the required details, specify the software needed, and include any relevant information for approval. You must have the vendor contract/agreement, VPAT or Waiver and the ITS Security Questionnaire/HECVAT to submit this form.
If you do not see the category that you need feel free to use this option to request assistance.
If this is regarding Banner, please submit a Banner Service Request.
If you need a new A-State university desk phone or are having issues with your phone or voicemail PIN.
For issues connecting to the wired or wireless network in the Residence Halls. Please include as much information as possible to help us identify the issue.
Questions related to conflicts of interest or potential conflicts of interest are located here.
If you are having issues with your A-State University owned computer please fill out a detailed ticket so we can better assist.
For any communication service that would need to be performed for the department including network drops, cable drops etc.
Please complete this online form to request data from the Office of Institutional Research.
To request that Relocation Services assist in any special projects.
For issues connecting to the AstateSecure/AstateGuest/AstateVisitor wireless networks. Also for requesting new Ethernet ports or for help with existing Ethernet Ports. For all locations on campus that does not include the Residence Halls.
Your password expires every 90 days so you will need to reset it by using the Password Self-Service https://webapps.astate.edu/digitalid/index.htm
If you are having trouble please contact the IT Help Desk at 870-972-3933
Used to request equipment being moved and reassigned to an employee and/or department.
The Missing Equipment Report is used when equipment is missing or has been stolen. A police report is only required when equipment is known to have been taken without permission.
Retrieve your ID number and PIN for access to Self-Service (former and current students and employees). https://webapps.astate.edu/digitalid/campusid.htm
If you are a student who is needing assistance setting up your email on a device.
All currently enrolled students of Arkansas State University have access to a free Microsoft Office subscription during their time at A-State. .This subscription has to be renewed every year while a student is actively enrolled at A-State. If you have trouble getting this software installed please let us know.
Microsoft OneDrive is the designated institutional cloud storage platform at Arkansas State University. All faculty, staff, and students are encouraged to use OneDrive for storing, sharing, and collaborating on university-related data. Please read the A-State Cloud Storage Guidelines for further information.