Popular Services
Used to request equipment be removed from department and off their inventory.
If you are an employee and are needing Adobe Creative Cloud.
If you do not see the category that you need feel free to use this option to request assistance.
If this is regarding Banner, please submit a Banner Service Request.
If you need a new A-State university desk phone or are having issues with your phone or voicemail PIN.
Access and Accommodation Services (AAS) provides reasonable accommodations for students with disabilities. Under the Fair Housing Act, an Emotional Support Animal may be approved while living in on-campus housing on a case-by-case basis and there is a documented need.
Faculty and staff, please complete this form to request the purchase of software. Provide the required details, specify the software needed, and include any relevant information for approval. You must have the vendor contract/agreement, VPAT or Waiver and the ITS Security Questionnaire/HECVAT to submit this form.
To request that Relocation Services assist in any special projects.
If you are a student who is needing assistance setting up your email on a device.
For issues connecting to the wired or wireless network in the Residence Halls. Please include as much information as possible to help us identify the issue.
Used to request equipment being moved and reassigned to an employee and/or department.
If you are having trouble logging into my.Astate Portal or questions about the portal.
Please complete this online form to request data from the Office of Institutional Research.
Welcome Red Wolves!!! Activate your digital ID to begin your journey.
If you are having issues with your A-State University owned computer please fill out a detailed ticket so we can better assist.
For issues connecting to the AstateSecure/AstateGuest/AstateVisitor wireless networks. Also for requesting new Ethernet ports or for help with existing Ethernet Ports. For all locations on campus that does not include the Residence Halls.
If employees/departments need to create a shared email account.
If you have any questions or concerns regarding the use of Team Dynamix, submit a ticket here.
Fill out this form to submit your LinkedIn Learning class request.
If you are active on more than one A-State campus and needing your Duo phone number enrolled on both accounts
If you are having trouble getting logged into Blackboard or the Blackboard app.
If you are having trouble and need any assistance with Canvas, submit a ticket here.
If you are living On-Campus and experience an issue with access control.
All currently enrolled students of Arkansas State University have access to a free Microsoft Office subscription during their time at A-State. .This subscription has to be renewed every year while a student is actively enrolled at A-State. If you have trouble getting this software installed please let us know.