Popular Services
Used to request equipment be removed from department and off their inventory.
If you are having trouble logging into my.Astate Portal or questions about the portal.
Faculty and staff, please complete this form to request the purchase of software. Provide the required details, specify the software needed, and include any relevant information for approval. You must have the vendor contract/agreement, VPAT or Waiver and the ITS Security Questionnaire/HECVAT to submit this form.
Access and Accommodation Services (AAS) provides reasonable accommodations for students with disabilities. Under the Fair Housing Act, an Emotional Support Animal may be approved while living in on-campus housing on a case-by-case basis and there is a documented need.
If you are an employee and are needing Adobe Creative Cloud.
If you need a new A-State university desk phone or are having issues with your phone or voicemail PIN.
Questions related to conflicts of interest or potential conflicts of interest are located here.
If you do not see the category that you need feel free to use this option to request assistance.
If this is regarding Banner, please submit a Banner Service Request.
To request that Relocation Services assist in any special projects.
Used to request equipment being moved and reassigned to an employee and/or department.
The Missing Equipment Report is used when equipment is missing or has been stolen. A police report is only required when equipment is known to have been taken without permission.
If you are having issues with your A-State University owned computer please fill out a detailed ticket so we can better assist.
For issues connecting to the AstateSecure/AstateGuest/AstateVisitor wireless networks. Also for requesting new Ethernet ports or for help with existing Ethernet Ports. For all locations on campus that does not include the Residence Halls.
For any communication service that would need to be performed for the department including network drops, cable drops etc.
Please complete this online form to request data from the Office of Institutional Research.
Welcome Red Wolves!!! Activate your digital ID to begin your journey.
If you are an employee who needs assistance adding your email account to a device.
Your password expires every 90 days so you will need to reset it by using the Password Self-Service https://webapps.astate.edu/digitalid/index.htm
If you are having trouble please contact the IT Help Desk at 870-972-3933
Microsoft OneDrive is the designated institutional cloud storage platform at Arkansas State University. All faculty, staff, and students are encouraged to use OneDrive for storing, sharing, and collaborating on university-related data. Please read the A-State Cloud Storage Guidelines for further information.
Retrieve your ID number and PIN for access to Self-Service (former and current students and employees). https://webapps.astate.edu/digitalid/campusid.htm
If you have any questions or concerns regarding the use of Team Dynamix, submit a ticket here.