Popular Services

If you are having trouble logging into my.Astate Portal or questions about the portal.


Used to request equipment be removed from department and off their inventory.


If you do not see the category that you need feel free to use this option to request assistance.


Used to request equipment being moved and reassigned to an employee and/or department.


If you are an employee and are needing Adobe Creative Cloud.


If you need a new A-State university desk phone or are having issues with your phone or voicemail PIN.


If you are needing an A/V request fulfilled or a project quoted.


If you are active on more than one A-State campus and needing your Duo phone number enrolled on both accounts


If you are having issues with your A-State University owned computer please fill out a detailed ticket so we can better assist.


To request that Relocation Services assist in any special projects.


If you're having trouble with door access all around campus.


If you are living On-Campus and experience an issue with access control.


If you believe that your A-State account is locked or disabled please contact the IT Help Desk at 870-972-3933


Your password expires every 90 days so you will need to reset it by using the Password Self-Service https://webapps.astate.edu/digitalid/index.htm

If you are having trouble please contact the IT Help Desk at 870-972-3933


For issues connecting to the wired or wireless network in the Residence Halls. Please include as much information as possible to help us identify the issue.


If you need to make modifications to a university owned computer and are an authorized user of the computer but need more access.


The Missing Equipment Report is used when equipment has been stolen or is missing, so that it can be removed from the department's inventory. This request requires a list of missing equipment, and a police report if applicable.


If you need to have a new A-State University computer set up with a technician.


If you're an A-State student or employee experiencing issues with you A-State mobile ID.


If you are having trouble getting logged into Blackboard or the Blackboard app.


Please complete this online form to request data from the Office of Institutional Research.


Welcome Red Wolves!!! Activate your digital ID to begin your journey.


If employees/departments need to create a shared email account.


If you are a student who is needing assistance setting up your email on a device.


University iPads that have cellular capabilities will need this form filled out.