Popular Services
Questions related to conflicts of interest or potential conflicts of interest are located here.
Used to request equipment be removed from department and off their inventory.
If you are having trouble logging into my.Astate Portal or questions about the portal.
Faculty and staff, please complete this form to request the purchase of software. Provide the required details, specify the software needed, and include any relevant information for approval. You must have the vendor contract/agreement, VPAT or Waiver and the ITS Security Questionnaire/HECVAT to submit this form.
If you do not see the category that you need feel free to use this option to request assistance.
If this is regarding Banner, please submit a Banner Service Request.
Welcome Red Wolves!!! Activate your digital ID to begin your journey.
If you are having trouble and need any assistance with Canvas, submit a ticket here.
To request that Relocation Services assist in any special projects.
If you are a student who is needing assistance setting up your email on a device.
If you are active on more than one A-State campus and needing your Duo phone number enrolled on both accounts
Access and Accommodation Services (AAS) provides reasonable accommodations for students with disabilities. Under the Fair Housing Act, an Emotional Support Animal may be approved while living in on-campus housing on a case-by-case basis and there is a documented need.
If you are having issues with your A-State University owned computer please fill out a detailed ticket so we can better assist.
If you need to have a new A-State University computer set up with a technician.
For issues connecting to the wired or wireless network in the Residence Halls. Please include as much information as possible to help us identify the issue.
If you need a new A-State university desk phone or are having issues with your phone or voicemail PIN.
If you are requesting external user accounts be set up in Canvas, submit a ticket here.
Please complete this online form to request data from the Office of Institutional Research.
If you are an employee and are needing Adobe Creative Cloud.
If you are having trouble getting logged into Blackboard or the Blackboard app.
If employees/departments need to create a shared email account.
Users trying to obtain the credentials for the professional services training courses that Childhood services offer please contact them at 870-972-3055 or email chldserv@astate.edu
For issues connecting to the AstateSecure/AstateGuest/AstateVisitor wireless networks. Also for requesting new Ethernet ports or for help with existing Ethernet Ports. For all locations on campus that does not include the Residence Halls.
If you have received an email that you are not sure of and would like the security team to analyze.
For any communication service that would need to be performed for the department including network drops, cable drops etc.
If you are planning to travel to a country outside of the United States you will need to fill out this form to be given access for each trip. If you travel often internationally, you will need to request access for each trip that would require you to need VPN.
Please be aware just because this form is filled out that does not guarantee access will be given.