Popular Services

If you are an employee and are needing Adobe Creative Cloud.

Used to request equipment be removed from department and off their inventory.

If you do not see the category that you need feel free to use this option to request assistance.

If you need a new A-State university desk phone or are having issues with your phone or voicemail PIN.

If you are having trouble logging into my.Astate Portal or questions about the portal.

If you have any questions or concerns regarding the use of Team Dynamix, submit a ticket here.

If employees/departments need to create a shared email account.

If you are living On-Campus and experience an issue with access control.

Welcome Red Wolves!!! Activate your digital ID to begin your journey.

To request that Relocation Services assist in any special projects.

If you are having issues with your A-State University owned computer please fill out a detailed ticket so we can better assist.

For any communication service that would need to be performed for the department including network drops, cable drops etc.

If there is an issue with a users access while using a temporary card please fill this form out.

If you're an A-State student or employee experiencing issues with you A-State mobile ID.

If you're receiving an error when attempting to submit a photo online.

If you are active on more than one A-State campus and needing your Duo phone number enrolled on both accounts

If you are having trouble getting logged into Blackboard or the Blackboard app.

Used to request equipment being moved and reassigned to an employee and/or department.

For issues connecting to the AstateSecure/AstateGuest/AstateVisitor wireless networks. Also for requesting new Ethernet ports or for help with existing Ethernet Ports. For all locations on campus that does not include the Residence Halls.

If you are having trouble and need any assistance with Canvas, submit a ticket here.

For issues connecting to the wired or wireless network in the Residence Halls. Please include as much information as possible to help us identify the issue.

If you are needing assistance with Respondus Lockdown Browser

If you believe that your A-State account is locked or disabled please contact the IT Help Desk at 870-972-3933

If you are requesting external user accounts be set up in Canvas, submit a ticket here.