Data & Technology

This category is for any requests that involve the Data & Technology team. This may include help with Banner courses and reports, Degree Works updates, Slate support, or Student Education Planner (SEP) needs.

Services (5)

Banner Course Request

Submit a ticket to have A-State Online courses (or companion sections, instructors, enrollment caps, etc) created or updated in Banner. This form is for internal use only. Students having issues with Banner need to use a different form.

Data Request - Banner Report

Submit a ticket to build or modify Banner/Argos reports: create enrollment or roster outputs, adjust filters and fields, update dashboards, run queries, export to Excel/CSV, and validate data.

Degree Works Request

This internal form is used to report errors in Degree Works audits and is not intended for course substitutions or exceptions, which must be submitted through the Registrar's Office.

Slate Help Requests

Submit this ticket if you need assistance with any update to the Slate CRM. This may include applications, queries, or communications.

Student Education Planner (SEP) Request

This form is for requesting new Student Education Planner (SEP) Degree Plan templates or modifications to existing templates. Students needing changes to their individual degree plans must consult with their advisor.