I am having trouble setting up Duo Mobile, updating my device or I am locked out.
If you are active on more than one A-State campus and needing your Duo phone number enrolled on both accounts
If you have received an email that you are not sure of and would like the security team to analyze.
If you need assistance signing up for security alerts
If you are needing assistance requesting access or downloading VPN.
If you are planning to travel to a country outside of the United States you will need to fill out this form to be given access for each trip. If you travel often internationally, you will need to request access for each trip that would require you to need VPN.
Please be aware just because this form is filled out that does not guarantee access will be given.