Accounts & Access

Network and email accounts, and user access requests

Services (15)

Activate My Digital ID

Welcome Red Wolves!!! Activate your digital ID to begin your journey.

Childhood Services Professional Development Training

Users trying to obtain the credentials for the professional services training courses that Childhood services offer please contact them at 870-972-3055 or email chldserv@astate.edu

Employee Email Setup

If you are an employee who needs assistance adding your email account to a device.

Forgot Password

Your password expires every 90 days so you will need to reset it through office.com
If you are having trouble please contact the IT Help Desk at 870-972-3933

Locked Account

If you believe that your A-State account is locked or disabled please contact the IT Help Desk at 870-972-3933

Pack Portal (pack.astate.edu)

If you are having trouble logging into the Pack Portal or have questions about the portal, please reach out to PackPortal@AState.edu for support.

Shared Email Account Request

If employees/departments need to create a shared email account.

Student Email Setup

If you are a student who is needing assistance setting up your email on a device.

Username Change Request

Name changes are done twice a year. This erases your entire account and then recreates your account with your new name. Please make sure you are aware this is a permanent change.

If you are a Student please fill out: https://www.astate.edu/a/registrar/students/cha...

If you are a Employee please fill out:https://www.astate.edu/dotAsset/75c8fc04-14f6-4...

International VPN Access Request

If you are planning to travel to a country outside of the United States you will need to fill out this form to be given access for each trip. If you travel often internationally, you will need to request access for each trip that would require you to need VPN.

Please be aware just because this form is filled out that does not guarantee access will be given.

Team Dynamix Account Request

This form is for users who have completed the sponsored account process and need an account created in the TeamDynamix system as a client in order to submit tickets.

A-State VPN Access Request

If you need to request VPN access for yourself (A-State employee) you can submit this form.

Dropbox Education Account Request

Microsoft OneDrive is the designated institutional cloud storage platform at Arkansas State University. All faculty, staff, and students are encouraged to use OneDrive for storing, sharing, and collaborating on university-related data. Please read the A-State Cloud Storage Guidelines for further information.