 Accounts & Access

Welcome Red Wolves!!! Activate your mobile ID to begin your journey.

If you are an employee who needs assistance adding your email account to a device.

If you are a student who is needing assistance setting up your email on a device.

Users trying to obtain the credentials for the professional services training courses that Childhood services offer please contact them at 870-972-3055 or email chldserv@astate.edu

You can reset your password through office.com. If you are having trouble please contact the IT Help Desk at 870-972-3933

If you believe that your A-State account is locked or disabled please contact the IT Help Desk at 870-972-3933

If you are having trouble logging into the Pack Portal or have questions about the portal, please reach out to PackPortal@AState.edu for support.

If employees/departments need to create a shared email account.

Name changes are done twice a year. This erases your entire account and then recreates your account with your new name. Please make sure you are aware this is a permanent change.

If you are a Student please fill out: https://www.astate.edu/a/registrar/students/cha...

If you are a Employee please fill out:https://www.astate.edu/dotAsset/75c8fc04-14f6-4...

If you are planning to travel to a country outside of the United States you will need to fill out this form to be given access for each trip. If you travel often internationally, you will need to request access for each trip that would require you to need VPN.

Please be aware just because this form is filled out that does not guarantee access will be given.

If you need to request VPN access AND you are an active A-State employee you can submit this form.