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Users trying to obtain the credentials for the professional services training courses that Childhood services offer please contact them at 870-972-3055 or email chldserv@astate.edu
If you are an employee who needs assistance adding your email account to a device.
Your password expires every 90 days so you will need to reset it through office.com
If you are having trouble please contact the IT Help Desk at 870-972-3933
If you believe that your A-State account is locked or disabled please contact the IT Help Desk at 870-972-3933
If you are having trouble logging into the Pack Portal or have questions about the portal, please reach out to PackPortal@AState.edu for support.
If employees/departments need to create a shared email account.
If you are a student who is needing assistance setting up your email on a device.
If you are planning to travel to a country outside of the United States you will need to fill out this form to be given access for each trip. If you travel often internationally, you will need to request access for each trip that would require you to need VPN.
Please be aware just because this form is filled out that does not guarantee access will be given.
This form is for users who have completed the sponsored account process and need an account created in the TeamDynamix system as a client in order to submit tickets.
If you need to request VPN access for yourself (A-State employee) you can submit this form.
Microsoft OneDrive is the designated institutional cloud storage platform at Arkansas State University. All faculty, staff, and students are encouraged to use OneDrive for storing, sharing, and collaborating on university-related data. Please read the A-State Cloud Storage Guidelines for further information.